Customer Care

You may check the sizing suggestion guide here.
All items are sold in Philippine pesos.
Beyond The Beach PH accepts the following modes of payment:
- BDO or BPI Bank Deposit
- BDO or BPI Online Transfer
- PayPal or Credit Card Payment
Kindly give the team 24 hours to process your order.
Beyond The Beach PH ships orders from Mondays to Saturdays only.
- Beyond The Beach PH uses Fastrack.ph and/or Ninja Van for nationwide deliveries. We offer FREE nationwide shipping to all Philippine orders.
- For international deliveries, Beyond The Beach PH offers a standard international fee of PHP 1,000 per 500grams (approx. 2-3 suits)
- For rush shipments (via Grab Express or LBC) and/or other requests, kindly contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. or at +63 917 511 5544 / +63 917 812 1989 available via SMS or Viber.
Yes, Beyond The Beach PH will send you a tracking number once your order has been processed and is ready for dispatch. You may track your package at the courier’s tracking website via Fastrack.ph for nationwide orders or via Xend.ph for international orders.
Delivery time:
 - Metro Manila orders: 1-2 business days
 - Provincial orders: 3-4 business days
 - International orders: 7-15 business days (depending on location)
*Note that Beyond the Beach PH takes no responsibility and is not liable for any delay from the courier
There are different laws and rates regarding taxes and duties per country. Your order may be subject to import duties and taxes, which are levied once a shipment reaches your country. Beyond The Beach PH cannot be held responsible for any duties/taxes applied to your package. Duties, taxes, or other fees applied on your package will be the responsibility of the customer. To gain more information about the duties and taxes, please contact your local customs offices.
Beyond The Beach PH does not accept returns or exchanges due to hygienic purposes. Please check our size chart for guidance.
Unfortunately, Beyond The Beach PH does not accept refunds.
Beyond The Beach PH items go through quality control before shipment; however, should you find any damage on your item, please contact us immediately.
Aside from our website (www.beyondthebeachph.com), you may also find us at the following Retail Lab Stores: Retail Lab, 2/F Ayala Malls the 30th, Pasig and POP by Retail Lab, 2/F Glorietta 3, Makati.
You may contact Beyond The Beach PH in our details below:
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Mobile Number:
+63 917 511 5544 / +63 917 812 1989

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